We're easy to reach.
We read every email and respond to all of them. Usually within one business day.
[email protected]Whatever you need, just email us.
Everything goes to the same address. Here's what we commonly hear from people.
General Questions
Questions about the software, how it works, or whether it's right for your school.
Technical Support
Something not working as expected? Let us know and we'll get it sorted.
District & Institutional Inquiries
Bulk purchasing, Student Data Privacy Agreements (DPA), or purchase order billing.
Grad Student Verification
Apply for your free two-year access. Include proof of enrollment in an accredited school counseling program.
Feature Requests
Have an idea for something that would make DISC more useful? We want to hear it.
Billing
Questions about payments, refund requests, or tax exemption inquiries.
Response time
We aim to respond to all emails within 2 business days. Most get a reply the same day.
One address for everything
All inquiries go to [email protected] — no ticketing system, no phone trees.
Based in Washington State
We're in Bellingham, WA. Replies come from a real person, not a support bot.